{"product_id":"it-service-management-support-for-your-itsm-foundation-exam","title":"It Service Management: Support For Your Itsm Foundation Exam","description":"\u003cp\u003eWhether YouRe Preparing For Your Service Management Foundation Exam, Or Simply Want To Understand Service Management Better, This New Edition Of Our Popular Book Covers The Latest Thinking And Provides A Comprehensive, Practical Introduction To It Service Management. Building On Their Collective Service Management Experience, The Authors Walk You Through Essential Concepts Including Processes, Functions And Roles And Illustrate These With Real-Life Examples.\u003c\/p\u003e","brand":"BCS, the Chartered Institute for IT","offers":[{"title":"Default Title","offer_id":45879280074950,"sku":"DADAX1780173180","price":16.92,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0695\/9389\/1014\/files\/91ETw2HIb0L.jpg?v=1779703671","url":"https:\/\/ergodemedia.com\/products\/it-service-management-support-for-your-itsm-foundation-exam","provider":"Ergodemedia","version":"1.0","type":"link"}