{"product_id":"understanding-managing-and-implementing-quality-frameworks-techniques-and-cases","title":"UNDERSTANDING, MANAGING AND IMPLEMENTING QUALITY: FRAMEWORKS, TECHNIQUES AND CASES","description":"\u003cp\u003eThis book considers strategic aspects of quality management and self-assessment frameworks and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programs in a range of organizational contexts, including manufacturing, higher education, health care, policing and retailing.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":45880581095622,"sku":"DADAX1138615692","price":35.59,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0695\/9389\/1014\/files\/41G2IW5VYUL.jpg?v=1779738509","url":"https:\/\/ergodemedia.com\/products\/understanding-managing-and-implementing-quality-frameworks-techniques-and-cases","provider":"Ergodemedia","version":"1.0","type":"link"}