Mastering Civility: A Manifesto for the Workplace
$12.25
Sale price
$12.25
Regular price
$12.25
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Mastering Civility: A Manifesto for the Workplace
$12.25
Sale price
$12.25
Regular price
$12.25
Sold by Ergodemedia, an authorized reseller of Authentic New & Used Books with Free US Shipping.
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Description
The Most Useful, Well-Written, And Emotionally Compelling Business Book I Have Read In Years. I CouldnT Put It Down. - Robert I. Sutton, Stanford Professor And Author Of The No Asshole RuleA Must-Read For Every Leader In Their Field. - Daniel H. Pink, Bestselling Author Of To Sell Is Humanincivility Is Silently Chipping Away At People, Organizations, And Our Economy. Slights, Insensitivities, And Rude Behaviors Can Cut Deeply. Moreover, Incivility Hijacks Focus. Even If People Want To Perform Well, They CanT. Customers Too Are Less Likely To Buy From A Company With An Employee Who Is Perceived As Rude. Ultimately, Incivility Cuts The Bottom Line. In Mastering Civility, Christine Porath Shows How People Can Enhance Their Influence And Effectiveness With Civility. Combining Scientific Research With Fascinating Evidence From Popular Culture And Fields Such As Neuroscience, Medicine, And Psychology, This Book Provides Managers And Employers With A Much-Needed Wake-Up Call, While Also Reminding Them Of What They Can Do Right Now To Improve The Quality Of Their Workplaces.
Product Notice
This book is sold in used condition unless explicitly stated as new.
Condition is graded and described accurately. Some books may contain
previous owner's markings, highlights, or inscriptions. This product
may contain chemicals known to the State of California to cause cancer
or reproductive harm. For more information visit
www.P65Warnings.ca.gov
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