The Amazon Way: Amazons 14 Leadership Principles
Sold by Ergodemedia, an authorized reseller of Authentic New & Used Books with Free US Shipping.
30-day returns by mail · Refunded to original payment method | support@ergodemedia.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch via USPS / UPS
- Securely packed to ensure your book arrives in the described condition
- Tracking number sent via email once dispatched
- Taxes calculated at checkout. International shipping not available.
Returns & Refund
Returns accepted within 30 days of delivery. Returns are processed by mail. Refunds are issued to the original payment method within 5–7 business days of receiving the returned item.
Damaged, Defective or Misrepresented Item
Free return shipping by mail · Full refund to original payment method
Wrong Item Received
Free return shipping by mail · Full refund or replacement at your choice
Change of Mind
Return shipping at customer's expense · Book must be in the same condition as received · Refund to original payment method
Safety & Compliance
California Proposition 65 Warning
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
www.P65Warnings.ca.govBook Condition & Care Notice
Used books are graded and described accurately — condition details are listed on each product page. Books may contain previous owner's handwriting, highlights, or stamps unless stated as new. Store books away from direct sunlight and moisture to preserve their condition.
New books are sealed or unread. Used books are inspected before dispatch.
Product Authenticity & Notice
All books sold by Ergodemedia are 100% authentic, sourced directly from publishers and trusted distributors. Book condition is accurately graded and described. Some books may contain previous owner's markings or inscriptions.
Ergodemedia — Authentic New & Used Books. Free US Shipping. Delivered to Your Door.
Description
An Essential Business Leadership and Strategy Book Author John Rossman was an early Amazon Executive who played a key role in launching the Amazon Marketplace business. Working closely with Jeff Bezos, Rossman draws on stories, meetings, emails, and conversations revealing Bezos brilliance and dedication to Amazons customers. Some of the insights you will glean from The Amazon Way include: Why true customer obsession is the starting point for a high-performing and innovative organization; Why metrics are the fuel that feeds the engine of operational excellence and innovation; How Amazons famous working backwards approach to innovation works; What a one-way door versus two-way door decision is, and how this simple framework leads to speed and accountability; How to design and implement your own leadership principles and mechanisms with an etch-in-jello mindset The Amazon Way is packed with relatable techniques for any leader, team, or organization (and if you are interviewing at Amazon or for current Amazon employees, it will be an invaluable asset for your success).
Shop The Full Collection