The EQ Difference: A Powerful Plan for Putting Emotional Intelligence to Work
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Description
Copublished with SHRM. Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isnt enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of selfassessment tools and teamfocused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. Its filled with practical tips and suggestions for developing your own emotional quotient, as well as that of your peers, employees, and even senior executives. Featuring real workplace examples, Letters to Leaders, and excerpts from actual performance reviews that show the positive impact of EI in a variety of environments, The EQ Difference will help your organization achieve greater productivity, higher morale, and better employee retention all keys to stronger bottom line results.
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