The First Time Managers Guide to Performance Appraisals

The First-Time Manager?s Guide to Performance Appraisals provides the skills, confidence, and guidance needed to get the most from the performance-appraisal process. This helpful guide provides straightforward, useful information that shows the best ways to : review an employee?s past performance prepare for the face-to-face meeting assess how successful the employee has been at meeting goals set new objectives help develop career plans evaluate performers at every level understand the importance of coaching and counseling throughout the year write up the appraisal and use ratings follow up effectively The book is filled with ready-to-use tools including sample dialogues, phrases, and documents?as well as plnty of useful tips. About the Author DIANE ARTHUR, President of Arthur Associates Management Consultants, Ltd., a Human Resources Development firm. Table of Contents Preface Part I: Performance Appraisal: What It?s All About Chapter 1: Performance Appraisals: An Overview Chapter 2: Managers as Coaches Chapter 3: Managers as Counselors Part II: Getting Ready Chapter 4: The Golden Rules of Performance Appraisals Chapter 5: Gathering Information Chapter 6: Preparing to Conduct Appraisals on Former Coworkers Part III: The Power of the Pen Chapter 7: ForMS and Ratings Chapter 8: Writing Guidelines Part IV: The Face-to-Face Meeting Chapter 9: How to Begin Chapter 10: What to Discuss Chapter 11: How to Listen Actively Chapter 12: How to Act: The Importance of Body Language Part V: What to Look Out for Chapter 13: How to Handle Challenging Performance-Appraisal Sitations Chapter 14: How to Avoid Typical Performance-Appraisal Pitfalls Part VI: Evaluating Various Types of Employees Chapter 15: How to Conduct Appraisals on Different-Performance-Level Employees Chapter 16: Performance Appraisals for Employees Who Telecommute Appendix A: List of Performance-Appraisal Tips Appendix B: Key Federal Legislation Index