Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry

Introducing Ai Agents, The Groundbreaking Third Wave Of AiS Integration In The Workforceagentforce: Harnessing The Agency Of Ai To Scale, Grow, And Lead Any Industry Tells You How Companies Can Create And Control Their Own Ai Agents And Build A Virtual Workforce. It Goes BehindTheScenes On How Salesforce Built A Platform To Drive Ai Agents, Solving Problems Like Hallucinations And Bias Through A Framework That Gives Agents Strict Roles, Data Sources, Actions, Guardrails And Channels To Reach Customers. This Book Draws From Extensive Research And Exclusive Access To SalesforceS Leaders And Their Ambitious Plan To Dominate The Race To Develop And Own The Ai Agent Space.In This Book, Readers Will Find Information On: Ai Agents As A Third Wave Of Ai Development That Goes Far Beyond Simple Chatbots And CoPilots Through Harmonized Data, Retrieval Augmented Generation (Rag), And SalesforceS Innovative Atlas Reasoning Engine Steps To Develop Prompt Guidance, Topic Creation (Areas Of Work), Explicit Instructions, And A Menu Of Actions Allowed Salesforce Customers, Such As Saks And Opentable, That Are Already Using Ai Agents With Success The Effects Of Ai And Automation On The Job Marketagentforce: Harnessing The Agency Of Ai To Scale, Grow, And Lead Any Industry Is An Indispensable, ForwardThinking Resource On The Subject For All Leaders In Business Seeking To Supercharge Their Organizations Initiatives Through The Latest Developments In A Rapidly Advancing Field.