Medical Office Administration
Sold by Ergodemedia, an authorized reseller of Authentic New & Used Books with Free US Shipping.
30-day returns by mail · Refunded to original payment method | support@ergodemedia.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch via USPS / UPS
- Securely packed to ensure your book arrives in the described condition
- Tracking number sent via email once dispatched
- Taxes calculated at checkout. International shipping not available.
Returns & Refund
Returns accepted within 30 days of delivery. Returns are processed by mail. Refunds are issued to the original payment method within 5–7 business days of receiving the returned item.
Damaged, Defective or Misrepresented Item
Free return shipping by mail · Full refund to original payment method
Wrong Item Received
Free return shipping by mail · Full refund or replacement at your choice
Change of Mind
Return shipping at customer's expense · Book must be in the same condition as received · Refund to original payment method
Safety & Compliance
California Proposition 65 Warning
Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
www.P65Warnings.ca.govBook Condition & Care Notice
Used books are graded and described accurately — condition details are listed on each product page. Books may contain previous owner's handwriting, highlights, or stamps unless stated as new. Store books away from direct sunlight and moisture to preserve their condition.
New books are sealed or unread. Used books are inspected before dispatch.
Product Authenticity & Notice
All books sold by Ergodemedia are 100% authentic, sourced directly from publishers and trusted distributors. Book condition is accurately graded and described. Some books may contain previous owner's markings or inscriptions.
Ergodemedia — Authentic New & Used Books. Free US Shipping. Delivered to Your Door.
Description
Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, handson approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easytoread text stresses comprehension, application, and critical thinking to ensure you are jobready on Day 1. When used in conjunction with SimChart for the Medical Office, Elseviers educational EHR (sold separately), you will gain realistic experience with daytoday tasks as if you were in an actual office setting.This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges youll encounter on the job. Approachable writing style uses a conversational tone for easy understanding. Procedure checklists outline the steps required to complete a full range of administrative tasks. Patientcentered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. Chapter checkpoints promote comprehension with questionsfollowing sections of the text. Compliance tips provide focused guidance on how to follow HIPAA mandates. Learning resources on the Evolve website provide extrapractice, including chapter quizzes, a sample certification exam, and interactive forms. NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. UNIQUE! Correlation with NEW SimChart for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the daytoday practice of a medical office. (SCMO sold separately.) NEW! Sample practice examination on the Evolve website provides effective preparation for certification.
Shop The Full Collection