Never Split the Difference: Negotiating As If Your Life Depended On ItUnlock Your Persuasion Potential in Professional and Pers

A NEW YORK TIMES BESTSELLERA WALL STREET JOURNAL BESTSELLERThis book blew my mind. Its a riveting read, full of instantly actionable advicenot just for highstakes situations, but also for handling everyday conflicts at work and at home. Adam Grant, author of Think AgainThis international bestseller, with more than 5 million copies sold, offers a fieldtested approach to highstakes negotiationswhether in the boardroom, in your community, or at home.Life is a series of negotiations, and essential negotiation skills are at the heart of collaborationwhether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools for effective persuasion in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of tactical empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or conflict resolution scenario. This book is a masterclass in influencing others, no matter the circumstances.After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him facetoface with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIs lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the communication skills that matter most when it comes to achieving your goals in both your professional and personal life.Stepbystep, Voss show you how to: Establish Rapport Create Trust with Tactical Empathy Gain the Permission to Persuade Shape What Is Fair Calibrate Questions Transform Conflict into Collaboration Spot Liars Create Breakthroughs by Revealing the Unknown UnknownsNever Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home with proven negotiating strategies.