The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
$21.58
Sale price
$21.58
Regular price
$21.58
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Description
As A Customer Success Leader, Whose Insight Do You Rely On For Success?Your Field Is Still Maturing, Yet Your Profession Is One Of The Fastest Growing In The World. There Are Tons Of Books And Blogs Written By Success Professionals Sharing Their Experiences And Strategies, But How Do You Know What Will Work For Your Specific Situation? Whose Advice Is The Expertise You Can Trust?Wayne Mcculloch Has More Than 25 Years Of Experience In The Software Industry-Years Spent In Training, Adoption, And Customer Experience, The Building Blocks For Customer Success. Now HeS Sharing What He Knows As A Chief Customer Officer Leading Global Success Functions. In The Seven Pillars Of Customer Success, Wayne Provides An Adaptable Framework For Building A Strong Customer Success Organization. From Customer Journey Actions To The Development Of Transformation Advisors, YouLl Read Detailed Examples Of How Companies Have Put These Seven Pillars To The Test. To Create A Culture Of Customer Success And Stand Out In The Marketplace, You Need A Proven Framework And Knowledgeable Perspective-This Book Provides Both, And More.
Product Notice
This book is sold in used condition unless explicitly stated as new.
Condition is graded and described accurately. Some books may contain
previous owner's markings, highlights, or inscriptions. This product
may contain chemicals known to the State of California to cause cancer
or reproductive harm. For more information visit
www.P65Warnings.ca.gov
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