The Six Sigma Handbook, Sixth Edition: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels
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Description
The most important reference to Six Sigmafully updated for the latest advancesThis thoroughly revised, industrystandard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and longterm growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This handson resource also lays out cuttingedge applications for social media data, decision trees, remote technology, and web scrapers.Coverage includes: Six Sigma implementation and management Recognizing and capitalizing on opportunity Datadriven management Selecting and supporting Six Sigma projects Six Sigma tools and techniques The define phase The measure phase Measurement systems evaluation The analyze phase The improve/design phase The control/verify phase
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